Sustainability & CSR Management Course

Four days, four specialized & interactive modules

Taken together, all four modules provide a comprehensive grounding in CSR and sustainability management. Seasoned practitioners can also upgrade their skills in one or more areas by selecting individual modules.

Every module is based on key international frameworks such as the AA1000 series, the Global Compact, ISO 26000, and the GRI Guidelines. TAP demystifies the standards and shows you how to use them in practice.



“Great overview of the challenges of CSR. Liked the Sharing Knowledge section.”

“Thorough overview of frameworks and useful sharing of experiences by course leaders.”

“Better understanding of the CSR process and how it all fits together.”

“Put into context CSR and how it applies to my organization and Job. Made me think about what I can do internally to improve sustainable development.”

“Broad scope, passion of the facilitators. Facilitators obviously familiar with the subject and able to deliver with a touch of humour.”


Drawing on global frameworks such as the Global Compact, and the ISO 26000 Guidance Standard on Social Responsibility, this module will explore concepts in accountability, sustainability and corporate responsibility; explain the architecture of global CR standards and frameworks; and help you use them to develop your business case and put it into practice.


  • Sustainability and CSR concepts, and the link to accountability
  • Building the business case for CSR / Sustainability
  • Trends and recent developments in CSR / Sustainability
  • Key global CSR standards and frameworks with focus on ISO26000
  • Choosing the right standard(s) for your organization



“A lot of new ideas on how our consultation processes can be improved. A very good tool to assess when to engage and not to engage.”

“I feel much more confident in making the case to senior management.”

“The planning that is required BEFORE the meeting actually happens.”

“Highly relevant to what we do. Will help me better communicate what stakeholder engagement means.”

“Excellent facilitation! Variety of techniques is a plus.”

Summary: Stakeholder engagement is at the core of sustainability / CSR, where the rationale for effective stakeholder engagement ranges from avoiding crisis and risk, to embracing opportunities and innovation. Drawing on the most recent research and practical experiences in stakeholder engagement, this module will focus on developing high-quality stakeholder engagement experiences by providing practical guidance and the means to identify, implement and assess quality engagement.


  • Benefits of stakeholder engagement in sustainability
  • Spectrum of engagement
  • Using the Stakeholder Engagement Standard and SE Manual to improve engagement
  • Approaches for stakeholder identification and mapping
  • Appropriate stakeholder engagement techniques



“Definitely valuable. I’ve already put in suggestions for our next report”

“The workshop and the presenters were very well prepared and, perhaps more important from a learning perspective, completely passionate about the topic.”

“Understanding of strategic challenges faced by reporting companies.”

“The way the GRI was presented and the exercises around it were incredibly useful!”

“Solid overview of the nuts and bolts of the GRI from its application to date to how to operationalize it within an organization.”


Value-added sustainability reporting is more than public relations. It is an accountability and management tool that actually drives performance improvement. Participants will learn to recognize characteristics of accountable sustainability reports. The focus of this module is how to apply the GRI Framework to sustainability reporting to create value for both internal and external stakeholders.  It will also include other reporting developments such as integrated reporting and the use of assurance. During this module, participants will gain experience in using the materiality principle  and will have ample opportunity to share experiences and learn from a variety of published reports.


  • The characteristics of effective sustainability reporting
  • Reporting trends and developments, including Integrated Reporting and SASB
  • Applying the GRI guidelines, including G3 to G4 transition
  • Materiality: links to risk and stakeholder engagement
  • Choosing the right assurance



“Great to see a course on this topic.”

“I liked the case studies, especially current examples and how business models differed.”

“All four days were excellent!”

“The idea behind this module is very valuable and useful.”

“Super interesting live case study from Port Metro Vancouver.”

“The discussions were very intriguing.”


It is a sign of the evolution of the CSR/sustainability field that people are asking deeper questions such as how do we make this stick in our organization?  How do we avoid silo thinking?  How do we ensure that it is practised throughout our organization?  This new module responds to TAP participant requests for help with integrating sustainability  and embedding it in organizational governance, strategy, management, culture, and reporting.  This module is heavy on practical examples and will challenge participants to think in an integrated way.


  • What does integration look like?
  • Embedding sustainability throughout the business
  • Embedding sustainability in governance
  • Sustainability strategy or business strategy?
  • Embedding sustainability through systems
  • The role of culture in embedding sustainability
  • Integrating business and sustainability reporting


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